Looking for a superior property management service that understands your needs and treats your property as if it were their own? Hive Property are here to take the time and hassle out of the management of your investment. We have a team of experienced property management professionals who can be trusted to operate, control and oversee your portfolio effectively. We pride ourselves on our superior communication & understand it is imperative that our clients are always informed about all aspects of their property. Maintaining transparency while implementing integrated management solutions allows us to provide superior results for our clients.
As your property is a significant asset, we understand your chief objective is to maximise the return on your most valued investment. Our management team can help you:
• Obtain the highest possible rent
• Minimise overall vacancy time
• Secure the best possible tenant
• Maintain the property to it’s highest quality
Our management software allows landlords to view tenants lease and rent information, view income & expenditure reports & manage their rental statements online. Our fully electronic banking facilities provide tenants with easy rent payment options. We encourage tenants to pay the full rent amount due, not part payments. Each month we forward you an itemised statement showing all rental income and payments made on your behalf. We electronically deposit your money as cleared funds, into your nominated account on the first business day of the month.
Using our knowledge and expertise of the current real estate market we can accurately advise you of the appropriate market rental rate for your property at any given time. We also advise of any potential improvements to the property that would provide the best return on investment & allow you to maximise the rental rate acheived. One of the most important aspects to property management is ensuring your property is presented in the best condition possible with informative marketing and extensive photography. This allows us to not only obtain the highest possible rental price, but also the finest quality tenants. To help you respond to market conditions & make the most informed decisions when leasing your property, we also provide you with regular market feedback that is both accurate and relevant.
Our aim is to find the best possible tenant for your investment in the quickest possible timeframe, using detailed screening processes and criteria to qualify applicants so they can meet the responsibilities of the lease agreement. Tenant selection is in accordance with laws covering discrimination, residential tenancies and privacy in Queensland. We keep you informed of applications, so you can take part in the selection process if you choose and we provide recommendations as required. During the lease sign up meeting with the tenant, we highlight and advise them on key aspects of our tenancy agreement, special terms & house rules and the specifics of the property itself. We take care of all documentation and bond lodgement to ensure all measures are in place for a trouble free tenancy & copies of all forms, documents and photos for your records can be provided as required.
Before a tenant moves in, your property manager completes an entry condition inspection and produces a highly detailed report with extensive photo documentation. At the end of the tenancy these documents help ensure your investment is in the same condition as at the start, with fair wear and tear considered. The tenant’s rental bond held with the Residential Tenancy Authority (RTA) is disbursed appropriately after a thorough exit inspection & vacating report.
We take care of your property’s maintenance and repairs as if it were our own investment. There are two main aspects to regular inspections: Firstly, to check on the way in which the tenants are taking care of your property and secondly, to bring to your attention any current or future maintenance needs. Owners can then forecast and budget accordingly for future repairs. Our property management software allows us to action maintenance requests from both clients and tenants in a prompt and effective manner. We conduct regular detailed and comprehensive inspections, allowing us to identify maintenance issues as early as possible and request your acceptance of quotes to rectify any issues. We have a select group of professional, licensed tradespeople we use to complete repairs, in the shortest timeframe and at the best price.
To minimise the vacancy of your property we implement a number of strategies including ensuring marketing & required maintenance is carried out prior to the previous tenant vacating, aligning lease end dates with peak demand and coordinating contractors to have the property ready for new tenants. All tenants sign a fixed term lease agreement when they move into the property and these are renewed on a 6 or 12 month basis, depending on your instruction. We understand that communication is the key to our relationship with you and whether it is ‘good’ news or ‘bad’ news, we won’t keep it from you. We also keep you updated with progress and activity reports relating to your property, maintenance, rental payments and tenants.